Shipping & Return
We provide free shipping on all orders. Usually, all orders are disptached within 24 hours. For COD orders, We will call you before dispatching the order.
We offer a 7-days no hassle return & exchange policy:
If a product is damaged or was faulty upon delivery - please let us know as soon as possible. You will need to let us know within 7 days of receipt of the item in order to be eligible for a replacement or refund.
Our return/exchange policy is valid 7 days from receipt of the item. Orders returned after this date will not be refunded or exchanged and may be returned to the customer at their cost.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please send an email to Support@chrisandsmith.com with the subject 'Returns' and include your order number, name and the reason for the return.